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Travel cancellation insurance

Our travel cancellation insurance makes sure you are ready for all unexpected events. Cancellation fees apply in case of delayed or non-arrival. In order to avoid trouble, we strongly recommend that you take this trip cancellation insurance.


Conditions of cancellation:
The right of withdrawal as laid down in the Consumers' Code is not contemplated – however, we are willing to apply the following conditions for withdrawal:
For cancellations made up to 30 days before arrival we keep the entire deposit (30%). From the 29th day to the 8th day before arrival 70 % of the agreed total price, minus the deposit already paid, will be charged as cancellation fee. From the 7th day to the day of arrival or in case of no-show 90 % of the agreed total price, minus the deposit already paid, will be charged.
For early departure or late arrival: 90 % of the total daily price will be charged.
Cancellations will only be accepted with the confirmation of both parties.

In addition, in cases where the arrival is completely impossible due to problems related to the Covid-19 situation, we will of course accommodate our guests by repaying the deposit or issuing a voucher.

Notification pursuant to Part III, Section III, Paragraph I of Italian Legislative Decree no. 206/2005 (Consumers' Code)